Privacy Policy
Privacy Notice
Last updated: August 28, 2025
This Privacy Notice for StudentCity Travel LLC (doing business as StudentCity) ("we," "us," or "our") describes how and why we may access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
- Visit our website at www.studentcity.com or any website of ours that links to this Privacy Notice
- Engage with us in other related ways, including sales, marketing, or events
If you have questions or concerns, reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.
For any questions, contact us at: college@studentcity.com
Summary of Key Points
- Personal Information We Collect: We may collect personal information depending on how you interact with our Services.
- Sensitive Information: We do not process sensitive personal information.
- Third-Party Information: We do not collect information from third parties.
- How We Use Information: To provide, improve, administer our Services, communicate with you, prevent fraud, and comply with legal obligations.
- Data Sharing: We may share information only in specific situations described in this notice.
- Your Rights: Depending on your location, you may have rights regarding access, correction, or deletion of your data.
Table of Contents
- What Information Do We Collect?
- How Do We Process Your Information?
- What Legal Bases Do We Rely On?
- When and With Whom Do We Share Personal Information?
- Third-Party Websites
- Cookies and Tracking Technologies
- How Long We Keep Your Information
- How We Keep Your Information Safe
- Information from Minors
- Your Privacy Rights
- Do-Not-Track Controls
- US State Privacy Rights
- Updates to This Notice
- Contact Information
- Review, Update, or Delete Your Data
1. What Information Do We Collect?
Personal Information You Provide
We may collect personal information you voluntarily provide to us, including:
- Full name
- Phone number
- Email address
- Mailing address
- Username
- Password
Payment Information
Payment data may be collected to complete purchases. Payment processing is securely handled by Stripe.
Automatically Collected Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Usage activity
- Location data
- Cookies and analytics data
2. How Do We Process Your Information?
We process your information to:
- Create and manage user accounts
- Provide and improve our services
- Communicate with users
- Prevent fraud and security issues
- Comply with legal requirements
- Protect an individual’s vital interests where necessary
3. Legal Bases for Processing
Depending on applicable law, we may process personal information under the following legal bases:
- Consent
- Legal obligations
- Contractual necessity
- Vital interests
- Legitimate business interests
4. Sharing Your Personal Information
We may share your personal information in limited circumstances, including:
- Business transfers such as mergers or acquisitions
- Affiliates and related companies
- Service providers assisting with our operations
5. Third-Party Websites
Our Services may contain links to third-party websites. We are not responsible for their privacy or security practices.
6. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and similar technologies for:
- Website functionality
- Analytics
- Advertising performance
- User preferences
We may also use Google Analytics for reporting and audience insights.
7. How Long We Keep Your Information
We retain personal information only as long as necessary for the purposes outlined in this notice unless a longer retention period is required by law.
8. How We Keep Your Information Safe
We use reasonable technical and organizational safeguards to protect your personal information. However, no internet transmission or storage system can be guaranteed 100% secure.
9. Information From Minors
We do not knowingly collect or market to children under 18 years of age.
10. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent
- Request data portability
- Opt out of marketing communications
11. Do-Not-Track Features
Currently, we do not respond to browser Do-Not-Track signals because no uniform standard exists.
12. United States Privacy Rights
Categories of Personal Information Collected
| Category | Examples | Collected |
|---|---|---|
| Identifiers | Name, email, phone number, IP address | YES |
| Customer Records Information | Contact and financial information | YES |
| Protected Characteristics | Age, gender, race, nationality | YES |
| Commercial Information | Purchase history | NO |
| Biometric Information | Fingerprints, voiceprints | NO |
| Geolocation Data | Device location | YES |
| Education Information | Student records | YES |
| Sensitive Personal Information | Special category data | NO |
13. Updates to This Privacy Notice
We may update this Privacy Notice from time to time to remain compliant with applicable laws. The revised date at the top will indicate the latest update.
14. Contact Us
StudentCity Travel LLC
260 Fordham Rd
Wilmington, MA 01887
United States
Email: college@studentcity.com
15. Review, Update, or Delete Your Data
You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details above.
SMS/Text Messaging
When you opt in to receive SMS communications from StudentCity, we will collect and store your phone number for the purpose of sending you updates, promotions, and other relevant information. We do not share or sell your phone number to third parties.
You can unsubscribe at any time by replying “STOP.” If you need assistance, reply “HELP” or contact us at customerservice@studentcity.com and/or +18887774642. Message and data rates may apply.